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Credit Card Processing in ShopSite
In order to process credit cards in ShopSite, you will need to open up a few accounts in the name of your business (or use existing accounts that you already have).
The ...
Can I view credit card numbers in ShopSite when using a payment gateway?
By default the card numbers are not viewable to prevent a printed order from containing a customer's credit card if you are using a payment gateway. Note that if you process your orders manu...
Catalog Page Design Options
When deciding how best to design and work with your catalog pages for your ShopSite store, there are two main choices :
Choice 1:
You maintain all catalog pages s...
How do I use or learn more about custom templates?
Custom Templates in ShopSite give you the most flexiblity for creating the look you desire, while coupling the power and ease of use of ShopSite. Once a template is in place, if you add a pr...
Should I use the 'Password' feature of Authorize.net?
The 'require password on all transactions' feature will work only with ShopSite version 6 or greater. In early versions of ShopSite, Authorize.net only required the password be used only on ...
Do I need to set up a referrer URL with Authorize.net?
Authorize.net users connecting via WebLink or ADC Relay Repsonse need to implement a Referrer URL on their account.
Shopsite does not use these methods to connect to the Authorize.ne...
How do I upgrade my ShopSite store to the latest version?
First, visit http://www.lexiconn.com/ecommerce/shopsite/index.html for information on the most current version of ShopSite. To find out what version of ShopSite you are currently running, l...
Uploading product and page databases using Excel
If you wish to use Microsoft Excel to upload your products and/or pages database data, you have to be careful that Excel does not alter your data. Many database uploads fail because Excel ...
How do I get ShopSite to create pages in a sub-directory?
ShopSite can output pages to subdirectories in your site provided that:
1. The subdirectory is within your existing ShopSite directory
2. You have created the director and s...
How can I track cart abandonment rates
Tracking cart abandonment rates can provide valuable data about sales leads who add items to their cart but do not complete the checkout process.
LexiConn provides a ShopSite add-on ...
How do I manage resizing images
You can configure ShopSite to resize your images to up to three additional sizes.
To configure image resizing properties, go to Images-->Configure in your back office:
...
Why do I get permission errors in ShopSite after using FTP to upload new image folders?
If you use FTP to upload images to your server you may experience occasional problems with permissions if you are not careful about setting them properly when uploading because ShopSite and ...
How do I send a newsletter to our customers
LexiConn offers three options for managing newsletters and bulk emails to your customers:
1. LexiConn's ShopSite Email Marketing Module
A full-service m...
How can I automatically add customer email addresses to a mailing list?
Any of the three email marketing options offered by LexiConn can be setup to automatically add customers to your mailing list when they checkout from ShopSite (ShopSite Pro required). Infor...
Overview of ShopSite
ShopSite
is a commercial, web-based shopping cart system designed for small to medium-sized businesses. ShopSite is considered one of the easiest-to-setup ecommerce platforms and is...
Why are my web stats in the ShopSite Reports section zero or very low?
Although ShopSite maintains accurate sales statistics, it requires access to the server's raw access logs to generate web traffic reports. Since we rotate server logs every Sunday at 2AM ES...
How do I change my order number in ShopSite?
ShopSite order numbers can be set to begin at any number, but must contain only numerals. Since ShopSite permissions prohibit you from editing the file directly, we would have to make the ...
My payment gateway is down. What can I do to accept payments until they are back up and running?
If your payment gateway is down you will be unable to process orders unless you change credit card processing to manual mode in ShopSite. If done properly, this will allow you to process o...
Checklist before going live with your ShopSite store
Moving your existing site to LexiConn can be a seamless process with no downtime, no interruption in orders, and no negative effects on search-engine indexing and page rank, as long a...
Bing Cashback Pixel Tracking with ShopSite
Bing Cashback is a Microsoft comparison-shopping engine that enables you to offer direct cashback incentives to potential customers searching for products that you sell. Since the cashback...
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