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 Why is my autoresponder not working?
Once you create an autoresponder (or edit an existing one), it is set to be inactive by default. You must go to "Manage Autoresponders" and click the red X to activate the autoresponder. If you...
- What does the 'Yes, send to existing subscribers' do?
If you select 'Yes, send to existing subscribers' when you create your autoresponder you will send the email to all the current subscribers that meet the filtering options you select on your li...
- Can I send out sequential autoresponses when a user subscribes?
Yes. The system supports sending of automatic sequential emails that are triggered when a user subscribes, sent in specific time intervals, eg. After 1 hour, or after 2 days etc.
These seque...
- Can I automatically send out emails after a specific time, such as after an hour, or a day etc?
Yes, such automated emails are referred to as Autoresponders. The system can be setup to send emails after a user signs up to the newsletter and a period of time has lapsed.
To do th...
- How do I create a 'Send to Friends' link in my email campaigns?
To add a 'Send to Friends' link in your email campaigns you will first need to create a 'Send to Friends' form in the 'Create Website Forms' section of the control panel.
To do this go to 'C...
- Why do my links to 'Send to Friends' and 'Modify Details' forms look wrong?
If your links to 'Send to Friends' and 'Modify Details' forms are displaying like this:
http://www.your_domain.com/sendfriend.php?M=177776&N=143&L=66&C=0d64e64c79168a92f49808935b55e307&F=31&i=196...
- When I send a test email to myself the custom fields do not get replaced with the correct data.
When you send a preview email to yourself you will simply see the custom field place holders. This is because at this stage there is no mailing list associated with the email at this point in t...
- Is it possible to track opens/clicks?
When you send emails or autoresponders to users that receive HTML emails you can select the option to track opens. This will make the system receive data on what users opened what emails and at...
- Can I restrict editing areas of an email template?
Yes, you can use the editable regions HTML comment tags to allow editing to only certain portions of your HTML code. These HTML tags mimic those used in Adobe Dreamweaver.
Simply place the e...
- After creating the Web form, 'Modify Details' and 'Send to a Friend', the 'Get HTML' link is inactive.
As the 'Modify Details' and Send to Friend' forms are used only in the email campaigns/auto-responders that you are sending and are inserted as a 'Custom Field' in these email campaigns/auto-r...
- Can I subscribe a user to many mailing lists at once?
Yes. A subscription form can be used to subscribe your visitors to multiple lists by filling out the one form.
When creating your subscription form you can select which mailing lists t...
- Can I unsubscribe a user from many mailing lists at once?
An unsubscribe form, like a subscription form, can be used to unsubscribe your subscribers from multiple lists by filling out the one form.
However the unsubscribe link in the email ca...
- Can I change the design of the confirmation e-mails?
Yes you can. When you create your subscription forms you will be given the opportunity to create confirmation, thank you, error etc. HTML pages and emails.
You can make these look lik...
- Can I modify the look and feel of the subscription, unsubscribe and other forms?
Yes, all the forms generated in the system are HTML code that you can modify to match your website look and feel. The HTML code generated has comments inside the code to let you know what fiel...
- How can I create a contact form and give users the option to subscribe to my newsletter?
To create a contact form that will allow your users to sign up to a mailing list when they want, but to be able to use the subscription form as a contact form whether they want to sign up or n...
- How to change the number of characters shown for a review on a product page
To change the number of characters displayed for each review on your product / moreinfo page, you will need to edit the template "review/summary-item.html"
Look for the code "trunca...
- Changing the star review graphic that is displayed
If you want to use a different graphic than the default stars for review ratings, follow the steps below:
1. You will need 2 graphics: One with the rating images highlight...
- Customizing the header and footer of review pages
To customize the header and footer of review pages, you will need to edit the templates in the admin interface. It is best to copy the existing templates to a new name, and then edit your ne...
- Import SKU / Product Name information
The admin interface allows you to upload a tab delimited text file that contains 2 columns:
SKU
Product_Name
...
- Adding link directly to reviews only
To have a link on a page with multiple products that can take a customer to the detailed reviews for that product without displaying the reviews themselves, simply use the link:
...
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