LexiConn June Newsletter

[AnonymousParticipant]

====================================
LexiConn – June 2002 Newsletter
====================================

In this month’s issue:
- Spam Protection now available
- Mailing Lists now handle bounces automatically
- New support options, news forum
- Managed Servers

—
Spam Protection now available…

Tired of spam? Wasting valuable time each day dealing with
unwanted junk email? LexiConn now offers a low cost solution to
effectively deal with the increasing amounts of spam email that are
sent each day. LexiConn has integrated a configurable spam
protection program into the control panel which provides our
clients with numerous options in dealing with unsolicited spam
email.

The Control Panel allows you to setup how aggressively you
would like the spam detection to be as well as how you want a
spam email to be handled. Options include tagging the subject line
of the offending email as ‘SPAM’ for easy identification,
automatically deleting any email that has been tagged as spam,
plus the ability to send an automated reply to the sender letting
them know the spam email was not received due to its
classification as spam. There are also easy to follow instructions
on how to setup your email program to filter these spam emails into
a separate folder, thereby cleaning up your inbox.

Other features include a virus pre-filter, which if enabled, will
delete any email that contains an attachment that is potentially
dangerous, such as .dll, .pif, and .bat files. You can also
completely block certain email addresses or entire domains from
sending you email via the spam software’s blacklist feature.

Spam protection can be added to any hosting account for only $3
per month. Once ordered, this spam protection can be enabled or
disabled for any or all of your POP boxes with LexiConn. If you are
interested in adding this to your account, you may order it at:
http://www.lexiconn.com/secure/additional.html

Please let us know if you have any questions.

—
Mailing Lists now handle bounces automatically…(Majordomo)

The highly customizable Majordomo mailing lists now have the
ability to handle bounced emails (i.e. those that are bad addresses)
automatically. This means that list owners will no longer need to
manually remove bad addresses or delete hundreds of bounces
each time a post is made to the list.

The system works by detecting any bounced email to the list
owner and checking whether the destination email address is valid
any longer. If it is not, the email address is marked as bouncing
once. If the address bounces a second time, the address is added
to the bounce list. Additionally, the list owner will not receive all of
these “bounce” emails which will make managing incoming email
much easier.

The list owner can then login via the Control Panel and view the
bounce list as well as remove those ‘bounced’ email addresses
from your main subscriber base. The system is easy to use, and
can help to keep your list “fresh” and up to date.

Note: If you already have a Majordomo mailing list that was setup
before May 31, 2002, and would like to have this feature enabled
for your list(s), drop us an email and we can upgrade your list to
take advantage of this new feature.

—
New support options, News forum…

LexiConn now offers a ticket based support option as the best
method to obtain support and track your support requests. The
Help Desk system is web based, but can also accept support
requests via email. Once a ticket is submitted, you can track the
responses, and keep a record of support issues easily. All it takes
to get started is registering with our Help Desk at:
http://support.lexiconn.com/register.php

Of course, LexiConn still accepts support requests via regular
email to support@lexiconn.com, but the Help Desk provides
enhanced functionality in regard to tracking the status of any open
ticket and viewing all of your support requests in one centralized
location.

LexiConn’s News Forum is the fastest way to find out about new
features and important notices regarding your hosting account.
The News Forum contains new software features, upgrades, and
network issues related to LexiConn. You can even register to
receive an email anytime an announcement is made on the forum.
You may visit the News Forum at:
http://support.lexiconn.com/news/index.php
and register with the News Forum at:
http://support.lexiconn.com/news/profile.php?mode=register

—
Managed Servers…

LexiConn is proud to announce the availability of our Managed
Server offerings. These are dedicated servers for one high traffic
website or a site that needs dedicated resources beyond that of
the shared hosting environment. The servers are “Managed”,
meaning LexiConn will take care of the software installation,
upkeep, security monitoring, and technical support that is needed
to run a server, while allowing you to focus on growing and
managing your business. Your website gets to take full advantage
of all the features and resources of a dedicated machine, which
can scale up quickly to meet growing site demands.

For more information and prices on LexiConn’s Managed Servers,
please visit:
http://www.lexiconn.com/services/managed.html

—
Since the release of our new web site, we have been working
diligently to add to and improve our service offerings. One of the
most requested features has been some type of spam control, and
the new anti-spam program we have implemented should address
that effectively. LexiConn is committed to providing the highest
level of support and new features available for your web hosting
accounts. Please do check our News Forum regularly (Or register
to receive an email when new events are posted) to keep up with
the latest developments. From the newest release of phpBB2.0 to
the complete hardware upgrades of all existing servers, LexiConn
is committed to keeping things running smoothly on this end and
implementing features to aid our clients’ success.

(You are receiving this newsletter as a web hosting client of
LexiConn Internet Services, Inc. If you are no longer a client of
LexiConn, and still find that you are receiving this newsletter,
please contact us and we will promptly remove you from the list.)

Sincerely,
- The LexiConn Team

—

[Author]

Posts