Website: http://www.pennywiselearning.com/
Description: Pennywise Learning, Inc. sells home school curriculum, and has annual gross sales in excess of $1.5 million with an annual growth rate of 20-40%.
Technologies used: “Customers expect more from Internet businesses than they did just a few years ago”, states Randy Pratt of Pennywise Learning. He went on to state, “As a newer business with limited resources, our challenge was to develop an e-commerce site that provides a great customer experience, capable of higher sales volumes, and the ability to integrate with our back office and fulfillment solutions. After trying many different solutions we have finally implemented what we feel to be the perfect solution for our business.
Our website is hosted by LexiConn. With LexiConn, our site is faster, issues are resolved immediately, and service is the best we have ever had. We use ShopSite Pro as our e-commerce platform. ShopSite provides us with a very easy-to-use interface and we have full control over design, layout, and commerce settings. It is simply an awesome shopping cart and there is not anything comparable to it for small to mid sized businesses.
Additionally, we use MySQL offered by LexiConn to manage our Help Desk/ticket system and ScanAlert to manage our PCI Compliance program. LexiConn has been most helpful in getting us set up and live with each new initiative we implement.
Lastly, we implemented Stone Edge Technologies’ Order Management Software to handle our back office and fulfillment. Orders download directly from ShopSite to Stoneedge with one click of the mouse. PO’s are then created automatically and orders are processed just as easy. Everything is streamlined and very efficient.
For once, I am extremely satisfied with the solutions we have implemented. LexiConn and Stone Edge Technologies have enabled us to meet our objectives in creating a ‘power-house’ e-commerce business.”