ShopSite Newsletter – February 2006

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LexiConn ShopSite Newsletter – February 2006
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In this month’s issue:
- New! Cart Abandonment Module
- ShopSite links, help resources, and support options

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Cart Abandonment Module

We are pleased to announce a new module for ShopSite Pro 8 clients. The cart abandonment module allows you to view the cart abandonment statistics for your ShopSite store. The module tracks all carts that are started and either follows them through to completion or records when they were abandoned by the customer.

Specific features include:

- Cart abandonment rates broken down into where the cart was abandoned (cart, checkout, confirm)
- Referrer stats showing what page the customer last viewed before abandoning the cart.
- Top products bought and abandoned, as well as top abandoned pages
- Individual cart breakdown showing all the steps customers took to complete or abandon an order.
- View stats by day, week, or month
- Sort carts by browser, status, totals, duration, etc… 

The module is installed by LexiConn, and only requires a few lines of javascript in each stage of the cart process. It updates in real time, and can be customized to set the time a merchant wants to wait until a cart is deemed to be abandoned, and how many top products to display.

View the demo of the admin area for a test ShopSite store:

Admin interface:
http://shopsite7.lexiconn.com/cartaband/admin/

The cost of this module is a one time fee of $99.00.

More details and ordering instructions can be found on our website at:
http://www.lexiconn.com/ecommerce/shopsite/cart_abandonment.html

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ShopSite links, help resources and support options

Although ShopSite is one of the easiest ecommerce applications to use for both merchants and customers, you may run into a problem or have a question about how best to accomplish a certain function. Always be assured that LexiConn is your source for direct support of your ShopSite store and we are available to answer any questions you may have. The
only areas we do not get involved in are actual html design and programming, although we may be able to point you in the right direction (and/or provide a list of references upon request of designers and developers that work with ShopSite).

There is a wealth of information that can be found online for getting help with ShopSite. A short list can be found below:

ShopSite help docs: (You can also always click on the red question mark at the top right on any ShopSite backoffice page to get specific help for that page.)
http://www.shopsite.com/help/

ShopSite knowledgebase: A great collection of questions and answers compiled by ShopSite
http://support.shopsite.com/kbase/

LexiConn ShopSite knowledgebase: Our own knowledgebase on ShopSite related issues:
http://support.lexiconn.com/kb/index.php?ToDo=browse&catId=38

LexiConn Tutorial Forum: Contains many tips and tricks for ShopSite
http://support.lexiconn.com/news/viewforum.php?f=2

ShopSite Newsgroup: A newsgroup where ShopSite merchants can ask questions and discuss ShopSite related issues. If you have never used a newsgroup before, clicking on the link below will open your default newsreader, which is Outlook Express on most PC’s.
news://news.shopsite.com/forum.shopsite

Past LexiConn newsletters: Browse through old newsletters, or search for a specific item
http://support.lexiconn.com/news/viewforum.php?f=3

LexiConn ShopSite Add-ons: Add-on modules for your ShopSite store.

http://www.lexiconn.com/ecommerce/shopsite/shopsite_addons.html

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