ShopSite Newsletter – August 2010

[AnonymousParticipant]

===========================================
ShopSite August 2010 Newsletter
===========================================

In this Month’s Newsletter:
* ShopSite v10 SP2 r2 Patches Applied
* Declined Credit Card Module Updated
* From the Blog: Email still reigns supreme, Customer registration done right, Credit card basics…

---

10 SP2 r2 Patches Applied To All SP2 Stores

A number of small bug fixes have been released by ShopSite. All version 10 SP2 stores have been automatically patched with these latest fixes. You’ll notice the version in the back office now reads as:

10 SP2 r2

A full breakdown of what was patched can be found at:
http://support.shopsite.com/KBase/questions/2526/

If you’re not already running the latest version 10 SP2, you can easily upgrade from our website:

http://www.lexiconn.com/shopsite10sp2.html

---

Declined Credit Card Module Updated

A few small bug fixes have been applied to all installed declined credit card modules. Details on this new module are below:

Our latest ShopSite add-on module is now available. The Declined Credit Card Module makes it possible to salvage a lost sale because of a declined card:

* Records every time a credit card error occurs in your store (declined, CVV2 mismatch, gateway error, etc…) and records all of the customer’s contact information, shopping cart contents, and IP number.

* Can be set to send an email to the store owner each time a declined credit card is submitted.

* Can be set to send the shopper a customizable email after a set number of minutes when they receive a credit card processing error.

* Allows merchants to spot fraud issues in real time, and be notified of problems accepting credit cards via email right away.

Details and screenshots can be found on our website at:
http://www.lexiconn.com/ecommerce/shopsite/declined_credit_card_module.html

If you’d like the module added to your store, you can request this via email to support@lexiconn.com

---

From the Blog…

Here are a few highlighted posts from The LexiConn Blog:

7 Ways You Can Connect With Your Customers Via Email – Email is still king.
http://www.lexiconn.com/blog/2010/08/7-ways-you-can-connect-with-your-customers-via-email/

ShopSite Tip: Using Customer Registration Effectively – Some important things to consider…
http://www.lexiconn.com/blog/2010/08/shopsite-customer-registration/

The Basics – Online Credit Card Processing
http://www.lexiconn.com/blog/2010/08/credit-card-basics/

Top Ecommerce Blog Posts and Articles For July
http://www.lexiconn.com/blog/2010/07/top-ecommerce-blog-posts-and-articles-for-july-2010/

Like what you’re reading? Subscribe by Email to our blog and receive an email any time a new post is published.
http://feedburner.google.com/fb/a/mailverify?uri=LexiConnBlog&loc=en_US

---

As always, feel free to contact us with any questions you may have. Complete contact and support options can be found at:
http://www.lexiconn.com/support.html

Sincerely,
- The LexiConn Team

[Author]

Posts