Website: http://www.childrenssoftwareonline.com/
Description: Children’s Software Online is a business focused on providing parents and teachers with educational computer software geared toward supplemental learning. Wendy from Children’s Software Online states, “With an absence of a brick and mortar store, and no intentions of ever changing that, our online presence is an integral part of what we do.
Our website features over 1000 ‘edutainment’ cd-roms and downloads as well as computer keyboards, mice, headphones, educational DVDs, and academic software titles. We pride ourselves on superior customer service. Despite the challenges presented with ‘finicky’ software in an ever-changing hardware environment, we genuinely want our customers to be happy and are convinced that has been what has kept us in business over the past 12 years.”
Technologies Used: Wendy continued, “In an effort to lower our monthly expenses, we made the decision to move our ecommerce operation over to ShopSite with LexiConn hosting back in 2010 and haven’t had a regret since. Lauren Hills provided the custom programming needed to keep our website consistent with the quality shopping experience our customers had experienced in the past.
Today, we utilize the Email Campaign Software and Affiliate program provided by LexiConn as well as their hosting services for several other websites we operate and maintain. In addition, we use Google Analytics, Adwords, PayPal, ReadyShipper Professional, Stamps.com, UPS, Express1, ECG, and Trustwave as outsourced services that help keep our day to day operations running smoothly.”
Advice / Tips: Wendy finished, “I understand that this is not an infomercial for LexiConn, but I can’t resist saying that overall, LexiConn has been an unwavering resource for our business and the phone/email support provided is unparalleled by any other business we deal with. We couldn’t be more satisfied!”
