ShopSite Newsletter – July 2010

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    ===========================================
    ShopSite July 2010 Newsletter
    ===========================================

    In this Month’s Newsletter:
    * New ShopSite Version Available! v10 Service Pack 2 (SP2)
    * Declined Credit Card Module Released
    * From the Blog: Mastercard/Discover Relax Requirements, Top Ecommerce Posts in June…


    New ShopSite Version: v10 Service Pack 2 (SP2)

    The latest version of ShopSite, version 10 Service Pack 2 (SP2) is now available. The release has many new features including:

    * Advanced ordering options – Track inventory on ordering options like color and size, assign specific weights and skus to combinations of ordering options, and display advanced dropdown menus that can exclude certain combinations.

    * More Facebook / Twitter Integration – Advanced sharing options and easy to add follow links.

    * Back Office enhancements – Mobile cell phone support optimized for viewing on a phone, new dashboard that can be customized to show various statistics and feeds.

    * Additional email receipt settings – customize the subject, set different from address to merchant.

    A full breakdown of all the features can be found in the ShopSite help docs or in our latest blog post:

    http://www.shopsite.com/help/10.2/en-US/new-features.html
    http://www.lexiconn.com/blog/2010/07/shopsite-10-sp2/

    This version is a free upgrade for any current version 10 ShopSite store, or any ShopSite lease account. If you own your ShopSite license for a version older than 10, a one time upgrade fee would apply.

    You can request that your store be upgraded from our website by clicking on the link below:

    http://www.lexiconn.com/shopsite10sp2.html

    Upgrades will be completed in the order they are received. It may take up to 3 business days to complete an upgrade, as each upgrade is handled individually. Once your upgrade has been completed, you would be notified via email.

    Here is a blog post about what goes on behind the scenes of a ShopSite upgrade:

    http://www.lexiconn.com/blog/2009/12/behind-the-scenes-of-a-shopsite-upgrade-release/


    Declined Credit Card Module Released

    Our latest ShopSite add-on module is now available and is free of charge! The Declined Credit Card Module makes it possible to salvage a lost sale because of a declined card.

    * Records every time a credit card error occurs in your store (declined, CVV2 mismatch, gateway error, etc…) and records all of the customer’s contact information, shopping cart contents, and IP number.

    * Can be set to send an email to the store owner each time a declined credit card is submitted.

    * Can be set to send the shopper a customizable email after a set number of minutes when they receive a credit card processing error.

    * Allows merchants to spot fraud issues in real time, and be notified of problems accepting credit cards via email right away.

    Details and screenshots can be found on our website via the links listed below.

    http://www.lexiconn.com/ecommerce/shopsite/declined_credit_card_module.html

    If you’d like the module added to your store, you can request this via email to support@lexiconn.com


    From the Blog…

    Here are a few highlighted posts from The LexiConn Blog:

    Mastercard and Discover Relax Requirements for Debit and Pre-paid Cards – Only instant refunds will now be required in 2011.
    http://www.lexiconn.com/blog/2010/07/mastercard-and-discover-relax-requirements-for-debit-and-pre-paid-cards/

    Top Ecommerce Blog Posts and Articles for June – A great collection of things to read in the ecommerce world.
    http://www.lexiconn.com/blog/2010/07/top-ecommerce-blog-posts-and-articles-for-june-2010/

    Like what you’re reading? Subscribe by Email to our blog and receive an email any time a new post is published.
    http://feedburner.google.com/fb/a/mailverify?uri=LexiConnBlog&loc=en_US


    As always, feel free to contact us with any questions you may have. Complete contact and support options can be found at:
    http://www.lexiconn.com/support.html

    Sincerely,
    - The LexiConn Team

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