In this Month’s Newsletter:
* ShopSite 9.0.3 released
* Quick Tip – International orders and states
ShopSite 9.0.3 released
ShopSite has released version 9.0.3, a maintenance release that fixes a
number of small issues. All clients who were previously running version
9.0.2 have been upgraded to 9.0.3 already.
A full list of all the changes and fixes can be found at:
http://support.shopsite.com/kbase/view_answer.php?questionID=S5527
If you are running an older version of ShopSite, and would like to
upgrade to version 9, please fill out the request form located at:
https://lexiconn.com/lexiconn/shopsite_v90_upgrade.html
Quick tip – International orders and states
If you sell to international customers, you will want to make sure that
your checkout process takes into account international nuances. The most
common issue we hear about is how to handle the “State” dropdown box for
international customers. There are two ways to handle this situation:
1. The most common is to edit the list of states in the dropdown to
include an option like “None” or “Not Applicable”. You can edit this
dropdown in the ShopSite backoffice under:
Commerce Setup -> State and Country
In the dropdown box (you can type directly in this box), enter an
option at the top such as:
None;NA
This will allow international customers to choose this for their state
if it does not apply.
2. The other option is to make the State field a text box instead of a
dropdown. You should only do this if the majority of your orders are not
from the US/Canada.
Also, if you use the text “zip code” in your cart/checkout process, you
may want to change it to something like “zip / postal code” as many
countries only recognize the term “postal code”.
As always, feel free to contact us with any questions you may have.
Complete contact and support options can be found at:
http://www.lexiconn.com/support.html
Sincerely,
- The LexiConn Team
