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LexiConn – April 2007 Newsletter
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In this month’s issue:
* New Office Location – Phone Service Interruption (4/27/2007)
* Upgraded Hosting Packages
* ShopSite Version 8.3 Released
* SSH2 Enabled
* Featured Client – rexart.com

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New Office Location…
- Phone Service Interruption on Friday, 4/27/2007

Effective April 30, 2007, the LexiConn Support Office is moving to a new location. Please note the new address below and update all records accordingly as any remittance should be sent to this address.

LexiConn Internet Services, Inc.
63 Norwich Avenue, Suite 102
Colchester, CT 06415

Due to transition issues with the phone company in regard to moving our existing phone numbers to the new location, our phone system will be offline on Friday, April 27th. Email and helpdesk support will remain unaffected. To confirm, on Friday, April 27th all support requests must be sent to LexiConn via email or by using our helpdesk as phone service will not be operational. We do apologize for this inconvenience. Unfortunately, AT&T would not provide us with a more seamless mechanism to make this transition.

Regular phone support hours will resume normally on Monday, April 30th. Our phone and fax numbers will remain the same.

* Note that this move only affects our support office, and does not affect the datacenter or your server in any fashion.

All postal mail, parcels and any delivered correspondence should be addressed to our new address. If possible, please pass this new contact information along to the appropriate personnel in the event that they are not subscribed to our newsletter.

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Upgraded Hosting Packages…

LexiConn is pleased to announce that many of our hosting packages now have increased allotments. The upgraded packages include substantial increases to the allotted disk space and bandwidth. Monthly fees will remain the same as they are currently. The new specifications are as follows:

Basic Account -
Previous allocation: 600 MB space, 20 GB monthly transfer
New specifications: 750 MB space, 25 GB monthly transfer

Advanced Account -
Previous allocation: 900 MB space, 30 GB monthly transfer
New specifications: 1000 MB space, 40 GB monthly transfer

ShopSite Account -
Previous allocation: 1200 MB space, 40 GB monthly transfer
New specifications: 1500 MB space, 50 GB monthly transfer

We hope that these upgrades will provide more room for you to grow within your existing accounts. Please note that we have adjusted the billing record for any client that was previously paying disk space overages based off of the old allocations.

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ShopSite Version 8.3 Released…

ShopSite, Inc., the makers of the industry leading ShopSite ecommerce software, has released version 8.3 of the product with several enhancements. Complete details, include instructions on requesting an upgrade can be found at:

http://support.lexiconn.com/news/viewtopic.php?t=219

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SSH2 Enabled…

SSH is a secure encrypted protocol used to gain shell access to your hosting account. SSH has two main protocol versions, SSH1 and SSH2. LexiConn is no longer supporting SSH1, as SSH2 is the newer, more secure protocol. Effective immediately, those clients using SSH to connect to their LexiConn accounts will want to update their settings to use SSH2.

If you are interested in using SSH, a popular and free SSH client that runs on the Windows operating system is called Putty, which can be downloaded at:
http://www.chiark.greenend.org.uk/~sgtatham/putty/

For those interested in purchasing a more robust, commercial program, you may wish to try SecureCRT:
http://www.vandyke.com/products/securecrt/index.html

Please note that this change does not affect the hosting of your website in any way, and has no impact whatsoever on the majority of clients, as most clients are not connecting via SSH.

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Featured Client – rexart.com…

This month’s featured client is rexart.com. Rex Art is a fourth generation family owned art supply store that has been serving the creative community from their sunny location in Miami, FL since 1950. In 1995 they opened the first online art supply store, which now generates the majority of their business.

http://www.rexart.com/

For more detailed information on this month’s featured client as well as a listing of all past featured clients, please go to:

http://support.lexiconn.com/news/viewforum.php?f=4