LexiConn Knowledgebase - Questions / Common Problems https://support.lexiconn.com/kb en-us https://support.lexiconn.com/kb ActiveKB NX mailroom@lexiconn.com Wed, 29 Apr 2026 08:06:02 EDT 20 Why do I get an error when trying to send mail through my domain? https://support.lexiconn.com/kb/questions/123/ Many Internet Service Provider's such as AT&T, EarthLink, SBC, and Cox prevent the sending of E-Mail using another server's SMTP. To get around this, you can set your SMTP server to that of y ... LexiConn Support Mon, 19 May 2008 19:54:36 GMT I receive a 550 Error when trying to send E-Mail out through my domain. https://support.lexiconn.com/kb/questions/122/ If your account is on one of our older servers (set up before 2005 and never moved to a new server) that does not support SMTP authentication, you will be required to check your E-Mail box fo ... LexiConn Support Mon, 19 May 2008 19:54:25 GMT Why does my account usage say my mail is using a lot of space when I check e-mail daily? https://support.lexiconn.com/kb/questions/121/ If your E-Mail program is not set to delete mail off of the server, then it will stay on the server even after you have downloaded it. If you do not need to store it on your account, make sur ... LexiConn Support Mon, 19 May 2008 19:54:12 GMT How do I set up my account to use a mail server outside of LexiConn? https://support.lexiconn.com/kb/questions/120/ If you have your own mail server (ie MS Exchange Server) to handle your E-Mail in-house, we will need to setup an MX record for your domain in our DNS servers to allow E-Mail to go directly t ... LexiConn Support Mon, 19 May 2008 19:54:00 GMT It seems spammers are sending out email using my E-Mail Address https://support.lexiconn.com/kb/questions/119/ This is a common "technique" of spammers to send out E-Mail. They use a fake "From:" address to send out their E-Mail, to confuse people and hide their true identity. Many times spammers set ... LexiConn Support Mon, 19 May 2008 19:53:49 GMT Too Many Legitimate Messages Are Being Marked as Spam https://support.lexiconn.com/kb/questions/118/ If you are seeing too many messages in your box which are marked as spam, this could be because your level of protection may be too high. Below are the steps to lowering the protection level ... LexiConn Support Mon, 19 May 2008 19:53:40 GMT Can I use POP3 or SMTP over SSL for secure email? https://support.lexiconn.com/kb/questions/117/ Yes, if your account was setup after April 1, 2005, then this functionality is available. To configure this in Outlook, go to Properties -> Advanced, and check requires SSL connection. Note t ... LexiConn Support Mon, 19 May 2008 19:53:28 GMT Why can't I create a certain POP box? https://support.lexiconn.com/kb/questions/124/ On a shared hosting system, each POP box username must be a unique name. If you are attempting to create a POP box and you receive the message that the POP box "is not available", there is an ... LexiConn Support Mon, 19 May 2008 19:53:11 GMT