If your account is on one of our older servers (set up before 2005 and never moved to a new server) that does not support SMTP authentication, you will be required to check your E-Mail box for new mail before you can use the SMTP server to send mail. This is a safety feature to prevent spammers from using our network to send their mail.
Simply check for new mail with your E-Mail program first, then send out your mail. In many E-Mail programs, you can specify a setting for Authentication named "Check POP before SMTP" or "Check POP before sending out mail".
If your ISP blocks the use of 3rd party SMTP outgoing mailservers on port 25, but you still wish to use your domain name as the SMTP server, LexiConn has made port 26 available for sending out email in addition to the standard port 25. In order to use this port, you will need to change the setting in your email program.
If you are using Outlook or Outlook Express, go to:
Tools -> Accounts -> Properties -> Advanced
and change the Outgoing Server SMTP port from 25 to 26